Posted On : 14th November 2017

Career in Travel and Tourism Management: Everything you wanted to know

If travelling is what you dream of all the time, this is a good career option for you.

Travel & Tourism Management is one of the fastest growing industries and it offers an exciting future. It is one of the most profitable industries and has created more than 20 million jobs in India. Tourism management deals with the planning and management of travel and tourism.

 There are many parts to tourism industry like, accommodation, transportation, food and beverage, attractions, events and conferences, adventure tourism, travel trade, and tourism services. You can look at role in any of the above sectors.

Must have personality traits: 

·         Effective communication skills

·         Language skills

·         Enthusiasm to interact with people and social etiquettes

·         Business tactics, good memory and a positive attitude

·         Personal knowledge and experience of travelling to major tourist destinations

·         Knowledge of accommodation, places of interest and local customs


Eligibility criteria:

Students who have completed their 10+2 are eligible to make a mark in the industry.

Career prospects:

After successful completion of the program, one can plan a career in following sectors:

·         Hotel Industry

·         Travel agencies

·         Tour operators and tourist guides

·         Holiday consultants

·         Airlines

·         Banks


Important features of the travel and tourism industry:

  • Travel and tourism is the largest earner of foreign exchange world-wide and employs millions of people directly or indirectly through associated service industries
  • This industry includes everything from the government tourism departments and major multinational companies to the small scale private travel agents
  • While working in this industry, one provides services to people who are traveling for business or holiday or both, thus catering to tour packages, pilgrim travel, adventure travel or casual sightseeing
  • At almost every point of work in this field, employees need to interact personally with the customers and understand their needs while making them comfortable, so as to be able to provide the best service in terms of travel options and arrangements

Perks and payment:

Salary is pretty good in the travel and tourism industry. Moreover, you get added perks such as free travel or reduced rates for you and your family. Salaries are higher in foreign based airlines or travel agencies. Peak seasons might bring added bonuses and commission.

Courses in travel and tourism:

Experience is the most important factor in this field. However, there are many colleges, universities and private institutes that offer Bachelor's or Master's degrees, diplomas, certificates or distance learning courses in various sectors of travel and tourism such as management in tourism, travel or hotels, tour operation or airline management, destination management, airline ticketing, travel administration etc.

  • You can join an undergraduate course right after completing class 12
  • The Ministry of Tourism, Govt. of India approved post-graduation degree in this field is a two-year full time programme which gets you an MTA degree, a Master of Tourism Administration. Certain universities such as the Indian Institution of Tourism and Travel offer this degree
  • A post graduate degree can be helpful in getting into Positions as managers or in administration need a post graduate degree
  • Short term training programmes are offered by many travel agencies. Most candidates are absorbed
  • You can also opt for vocational courses to get a B Voc degree. 

"Costa Training Institute HUB Partner of TISS has designed both short- term & long - term job oriented courses in Travel & Tourism to supply skilled work force to the travel industry. Short - term courses like Certificate in Tour Operations & Destination Marketing give complete knowledge to students & make them ready to work in Travel field," says Arora.


Required skill set:

Keeping in view the expected boom, the travel and tourism industry needs to focus on developing an efficient infrastructure and increase the intake of skilled personnel.

"Skills required could include knowledge of Computer reservation systems (CRS- Amadeus, Galileo, Sabre & Abacus) ,Air fares and ticketing skills, Language skills, Selling skills, experience of handling money & foreign currencies, Customer service, Travel agency management and  travel & tourism geography knowledge," says Arora.

  • Anyone working in the travel and tourism industry needs to ideally be armed with knowledge of the global culture and all aspects of travel business
  • He/she also needs to be completely aware of how to ensure customer satisfaction, while managing a large volume of business
  • A strong knowledge in history, geography, art and architecture of India are preferred
  • Employees in this industry need to be skilled, confident, well-groomed, should be able to handle people very well, and possess good interpersonal skills
  • It is preferable that employees know at least one foreign language apart from English
  • A diploma in public relations or advertising would prove to be helpful in building a career
  • Employees must be ready to work long or odd hours
  • Employees must be completely aware and up-to-date on all the rules and regulations concerning ticket booking or reservation, passports, visas, cargo and even fines where applicable, so that they can assist in getting paperwork and documentation done.


GIEM School of Hotel Management & Tourism

Plot: 696/1014, Ekchalia, Kausalyaganga, 
Bhubaneswar-751002, Odisha, India

Phone: 0674 - 6500000, 9238077660 / 62


Plot: 2630/3, Kedar Gouri Bihar, 
Ravi Talkies Square, Bhubaneswar – 14

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